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IDProjectCategoryView StatusLast Update
0001645K18X001.00 SKB SWANSWpublic2023-02-15 14:50
Reporter(ALTech) Sangmin Choi Assigned To(ALTech) Sangmin Choi Due Date2023-02-09 19:39
PriorityurgentSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001645: There is no HDMI signal when the STB has turned on from sleep mode.
DescriptionThere were some patches to fix specific TV issues from BTVV-4698.

I requested the test firmware and FXN had released the test firmware.
(https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1496#c11696)
And, I and our test engineer tested this firmware and it worked fine.
TEST FIRMWARE : http://altserver01.duckdns.org/release_by_fxn/swan_test_image/20230106_mantis1496/

So, I requested FXN to apply these patches to 536 branches.
FXN had applied these patches to 536 branches.
(https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1538#c11996)
20230204 DAILY BUILD FIRMWARE : http://altserver01.duckdns.org/release_by_fxn/swan_nightly/SD_IMG/BFX-UA300_20230204_SD_v536r01_D744/

And, I was going to final test using daily build firmware, but there are following issue which was not reproduced with test firmware(1496#c11696).

# the issue
1. upgrade the 20230204 daily build firmware and check the STB can boot successfully.
2. sleep the STB
3. wake up the STB and you can see there is no signal in TV

I can reproduce this issue with Samsung and LG TV, I think it doesn't related with TV brand.

Could you please check it?
I think it must be checked ASAP.

Thank you.
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Users monitoring this issue

User List (SW) Dean Chiang , (SW) Jason Ling , (SW) Jim Chen

Activities

(ALTech) Sangmin Choi

2023-02-07 19:02

developer   ~0012048

Dear Jacky,

Could you please assign an engineer for this ticket?
I think it should be checked ASAP.

Thank you.
Sangmin Choi.

(SW) Dean Chiang

2023-02-09 11:07

developer   ~0012080

Hi Sangmin,

There's the same result after testing.
I found out that the root cause is SKBSBLT-191.patch
So I confirm that the content of this patch on the test FW is the same as that on the 536 branch
The only difference is that TEST FW is on 534 branch and daily build is 536 branch.

Thank you
Dean Chiang

(ALTech) Sangmin Choi

2023-02-09 13:46

developer   ~0012082

Hi, Dean,

Ok, please check it with top priority.

Thank you.
Sangmin Choi.

(ALTech) Sangmin Choi

2023-02-15 14:50

developer   ~0012181

Dear Dean,

I think this issue was resolved by SPTEK.

After below commit, the issue was gone. I think they missed something.

vendor/skb/framework/btf
commit 1c6bf131d028143c630004c91f4ed497ccab4f3a
Author: kim gwang sung <jung2604@sptek.co.kr>
Date: Thu Feb 9 12:03:50 2023 +0900

    아래 호출 함수에 대해서 callback 연결 작업 완료
           setAuxConnectionListener, setHDMI_CEC_MessageListener, setCECPowerStateListener, setHdmiHotpluggedListener

Thank you for support.
Sangmin Choi.

Issue History

Date Modified Username Field Change
2023-02-07 19:00 (ALTech) Sangmin Choi New Issue
2023-02-07 19:00 (ALTech) Sangmin Choi Status new => assigned
2023-02-07 19:00 (ALTech) Sangmin Choi Assigned To => (SW) Jacky Chiang
2023-02-07 19:01 (ALTech) Sangmin Choi Issue Monitored: (SW) Jason Ling
2023-02-07 19:01 (ALTech) Sangmin Choi Issue Monitored: (SW) Jim Chen
2023-02-07 19:01 (ALTech) Sangmin Choi Issue Monitored: (SW) Dean Chiang
2023-02-07 19:02 (ALTech) Sangmin Choi Note Added: 0012048
2023-02-08 08:43 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) Dean Chiang
2023-02-09 11:07 (SW) Dean Chiang Note Added: 0012080
2023-02-09 13:46 (ALTech) Sangmin Choi Note Added: 0012082
2023-02-15 14:50 (ALTech) Sangmin Choi Note Added: 0012181
2023-02-15 14:50 (ALTech) Sangmin Choi Assigned To (SW) Dean Chiang => (ALTech) Sangmin Choi
2023-02-15 14:50 (ALTech) Sangmin Choi Status assigned => closed
2023-02-15 14:50 (ALTech) Sangmin Choi Resolution open => fixed